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Frequently Asked Questions
Answers to the questions we hear most often.
Where do you ship to?+
We currently ship Australia-wide at a flat rate of $10 AUD per order. Free shipping applies when you order 3 or more copies. International shipping is not currently available - please contact us if you're outside Australia.
How long does delivery take?+
Orders are packed and dispatched within 2-3 business days. Standard Australia Post delivery typically takes 3-7 business days depending on your location. You'll receive a confirmation email once your order is on its way.
Is shipping free?+
Shipping is free when you order 3 or more copies - great for gifts or group orders. For 1-2 copies, flat-rate shipping is $10 AUD anywhere in Australia.
Do you offer international shipping?+
Not currently. We ship within Australia only at this stage. If you're overseas and would love a copy, get in touch and we'll let you know when international shipping becomes available.
What payment methods do you accept?+
We accept payment through PayPal. This includes all major credit and debit cards (Visa, Mastercard, American Express) - you don't need a PayPal account to pay. All transactions are processed securely in AUD.
Is the checkout secure?+
Yes. All payments are processed securely through PayPal. We never store your card details - PayPal handles all payment data directly. The site uses SSL encryption throughout.
Will I get a receipt?+
Yes. After your payment is confirmed you'll receive an order confirmation email with your details. PayPal also sends a separate payment receipt.
Can I order multiple copies?+
Absolutely. You can order any quantity at checkout. When you order 3 or more copies, shipping is free - perfect for gifts and family.
Is this cookbook suitable for beginner cooks?+
Yes. These recipes are written clearly and simply, without complicated techniques. Whether you're new to Lebanese cooking or grew up eating these dishes, the recipes are written to be followed and enjoyed.
Is there a digital or ebook version?+
Not currently - this is a physical cookbook only. We believe food books belong in your hands in the kitchen, and a physical book also makes a much better gift.
Will this make a good gift?+
Yes - it's one of the nicest gifts you can give a food lover or a Lebanese family. The book arrives ready to gift. If you'd like a message included, let us know.
What if my book arrives damaged?+
If your book arrives damaged, please take a photo and contact us right away. We'll sort it out - a replacement or a refund, whichever you prefer.
Can I cancel or change my order?+
Once an order is placed and payment confirmed, we begin processing quickly. If you need to change or cancel, please contact us as soon as possible and we'll do our best to help before it ships.
Still have a question?
We're happy to help. Drop us a message and we'll get back to you soon.
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